Skelflyna - Esports Team Management Career Development Platform

1. Introduction

At Skelflyna, we take your privacy seriously and are committed to protecting your personal information. This privacy policy explains how we collect, use, store, and protect your data when you use our esports team management platform and career development services.

By using our services at skelflyna.it.com, you agree to the collection and use of information in accordance with this policy. We encourage you to read this document carefully to understand our practices regarding your personal data.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including but not limited to:

Name, email address, and contact information
Account credentials and profile information
Payment information and billing details
Professional background and gaming experience
Communications and correspondence with our team
Feedback, reviews, and survey responses

Technical Information

We automatically collect certain technical information when you use our platform:

IP address, browser type, and device information
Usage patterns, page views, and navigation data
Cookies and similar tracking technologies
Location data (when permitted)
Performance metrics and error logs

3. How We Use Your Information

We use the collected information for various purposes, including:

Providing and maintaining our esports career development services
Processing payments and managing your account
Personalizing your learning experience and recommendations
Communicating with you about services, updates, and opportunities
Improving our platform and developing new features
Analyzing usage patterns to enhance user experience
Complying with legal obligations and preventing fraud

We will never sell your personal information to third parties or use it for purposes other than those outlined in this policy without your explicit consent.

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

With service providers who help us operate our platform
When required by law or legal process
To protect our rights, property, or safety
In connection with a business transfer or merger
With your explicit consent for specific purposes

Third-Party Services

Our platform integrates with various third-party services to enhance functionality. These may include payment processors, analytics providers, and communication tools. Each third party has its own privacy policy governing the use of your information.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

Encryption of data in transit and at rest
Regular security audits and vulnerability assessments
Access controls and authentication mechanisms
Employee training on data protection practices
Incident response procedures

While we strive to protect your personal information, please remember that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.

6. Your Rights and Choices

You have several rights regarding your personal information:

Right	Description	How to Exercise
Access	Request a copy of your personal data	Contact us via email
Correction	Update or correct inaccurate information	Account settings or contact us
Deletion	Request deletion of your data	Submit written request
Portability	Receive your data in a portable format	Contact our support team

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days and may require verification of your identity before processing your request.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Our typical retention periods are:

Account information: Until account deletion plus 2 years
Payment records: 7 years for tax and accounting purposes
Usage data: 2 years for analytics and improvement
Communication records: 3 years for customer service
Marketing data: Until opt-out plus 1 year

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform. These technologies help us remember your preferences, analyze usage patterns, and provide personalized content.

Types of Cookies We Use

Essential cookies: Required for basic site functionality
Performance cookies: Help us understand how users interact with our site
Functionality cookies: Remember your preferences and settings
Marketing cookies: Used to deliver relevant advertisements

You can control cookie preferences through your browser settings, though disabling certain cookies may limit functionality of our platform.

9. International Data Transfers

As our services are provided from India, your personal information may be transferred to and processed in India. We ensure that all international transfers of personal data meet applicable legal requirements and are protected by appropriate safeguards.

When we transfer data outside of India, we implement appropriate safeguards such as standard contractual clauses or adequacy decisions to ensure your data receives the same level of protection.

10. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Privacy Policy